If I could give a MINUS Star I would. This used to be a good, reliable company. We used them for many years and found them quick to respond to issues and questions. However, this all changed over the past few months and I would suggest that you avoid them like the plague. I have instructed my sales team not to use them again. I have waited two weeks for them to respond to my 'ticket'. I have had to resend my freight with another carrier and I am not sure I will ever hear from them regarding my request to cancel and refund. Their old email address is no longer monitored so you cannot get hold of anyone. Disgusting customer service. Avoid at all costs
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