Where to start…my original poor review was removed for some reason 2 weeks ago. Perhaps not meeting guidelines but I thought this site was about honesty ..
We sent 20 plus tapes for digitisation with a promise of 12 week turnaround at the start of august 25 , well that turned into 28weeks and only because of the threat of court action !
Confidence was so damaged by there actions I had to pay a third party to download the films onto a pen drive from there temperamental cloud as I feared they would never be returned,AS SO MANY REVIEWS POINT OUT!
I can’t correlate how a company can have glowing reviews and truly awful ones at the same time,something seems amiss.
The customer service just pays lip service,when they eventual reply and not once ,in 20 plus emails and calls has anything promised been delivered.
These tapes are treasured memories of a bygone era and in a way you are held to ransom once you have sent them so please think twice .
I also note the generic answer/reply to poor reviews that shows the lack of empathy by each moment.
In my 65 years I can’t remember a service so poor and misleading from a company .
Truly, truly awful from start to eventual finish.
Claim your business profile now and gain access to all features and respond to customer reviews.
EachMoment Ltd is the UK's leading digital converter of old media like tapes, cine film, photos, audio and more.
You'll laugh and cry when you see old faces that you haven't seen in years. See your children growing up again. Hear the voices of people you haven't heard in decades. See them move.
We convert all types of old media: VHS to digital, hi8 to digital, even old reel-to-reel to digital!
The EachMoment Memory Box system is the safest way to digitise your old media: a custom, crush-proof hand-delivered by high-security courier to and from your home to our lab in Norwich.
What you get back is your memories, saved for all time. Now you can call the family round for an amazing movie night that you'll never forget!
See more
