Poor customer service. I ordered a pair of shoes from this site. I wear a 6 1/2 M width shoe. They don't have half sizes and I'd normally size up if a 1/2 size isn't available. But their site said to get a snug fit, so I ordered a size 6. No width is mentioned so I thought it would default to a Medium. The shoes are boats. They were too long and so wide I couldn't keep them on my feet. I called their Customer Service line. No human answers this phone, period. So I sent an email. The Rep. explained their sizing - why wasn't this explanation on their website? She told me I could exchange them and they would pay for the return shipping, but if I wanted to return them, I had to pay for shipping. I pointed out that since they did not explain their sizing properly, I had no way of ordering the proper size. Apparently they don't care. I have to pay to return these useless shoes. I also had to photograph them! They want to know the shoes aren't damaged. I will never order from this company again. On top of the size issue, these shoes have no soles. You can feel the floor as if you were wearing soleless moccassins. This company is out to cheat its customers.
Claim your business profile now and gain access to all features and respond to customer reviews.
Grounding technology that reconnects you with the Earth. Our grounding sheets and handmade leather shoes use real Earth connection to reduce inflammation, improve sleep, and restore balance. Crafted with barefoot design, grounding copper, and premium natural leather. No synthetics. No shortcuts. Just real results—backed by science and artisan skill.
