After being a customer for a year, I encountered an outage that disrupted my internet service. Unfortunately, I faced multiple hang-ups during my attempts to get assistance. It seems that when the support team found the situation challenging, they would simply disconnect the call. On one occasion, they even dismissed my issue by stating that fixing my TV was not their concern. This led me to cancel my service and switch to another provider.
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EarthLink is a top U.S. internet service provider delivering wired and wireless access to more homes and small businesses than any other ISP. EarthLink offers the right technology at the right price to create the right connection for customers.
Consumers voted EarthLink the number one ISP in America in both 2020 and 2021. We took the top spot in HighSpeedInternet.com’s rankings for overall customer satisfaction, earning first place in all four major categories: price, speed, reliability, and customer service two years in a row.See more
