earthlink.net

3.5
3.5 Based on 200 reviews

EarthLink is a top U.S. internet service provider delivering wired and wireless access to more homes and small businesses than any other ISP. EarthLink offers the right technology at the right price to create the right connection for customers. Consumer...

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Angel Rogers
Extremely dissatisfied with this service.

I would never recommend this service. They lack their own technicians and simply subcontract work out. After canceling my service, I was hit with a $300 early cancellation fee that was not clearly stated, only buried in the fine print of the agreement. They practically forced me to purchase the router since they don’t accept returns, indicating they don’t even have their own equipment. It feels like a company profiting from hidden fees and relying on others' products. Additionally, the Internet was excellent for the first week or two, but then it slowed down drastically. I was paying for a half gig but only getting about 70 Mbps on average.

1
Date of experience: Dec 23, 2025

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Business Details

  • EarthLink is a top U.S. internet service provider delivering wired and wireless access to more homes and small businesses than any other ISP. EarthLink offers the right technology at the right price to create the right connection for customers.

    Consumers voted EarthLink the number one ISP in America in both 2020 and 2021. We took the top spot in HighSpeedInternet.com’s rankings for overall customer satisfaction, earning first place in all four major categories: price, speed, reliability, and customer service two years in a row.See more

  • call 8883278454
  • language https://earthlink.net

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