Potentially one of the worst customer services I’ve ever experienced. I ordered fiber and I was sent a 5G wireless router whenever I tried to cancel the service they told me that they could not and I was hung up on. I called back tried to talk to a supervisor I was told I would get a call back within 72 hours. I never did when I finally had to call back and talk to a supervisor. He told me there was nothing he could do. He could cancel my service and that was it 10 out of 10 would not recommend.
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EarthLink is a top U.S. internet service provider delivering wired and wireless access to more homes and small businesses than any other ISP. EarthLink offers the right technology at the right price to create the right connection for customers.
Consumers voted EarthLink the number one ISP in America in both 2020 and 2021. We took the top spot in HighSpeedInternet.com’s rankings for overall customer satisfaction, earning first place in all four major categories: price, speed, reliability, and customer service two years in a row.See more
