This experience feels more like a saga than a simple review. I initially bought boots from their website, but they were much larger than expected, and I wasn't satisfied with the look, so I returned them. I had used a payment service and wanted a refund, but they only offered a gift card. After waiting on hold for nearly an hour, I emailed them and waited almost a week without a response. I ended up ordering the same boots in a smaller size, but immediately received an email stating I could only do an exchange because of a gift card—which I hadn't used. I was furious! I returned the smaller pair as they were still too big. Now, I have to purchase something I don't want, but I never received the new gift card number, so I can't buy anything at all. I called again and sat on hold for another hour before giving up. Essentially, I just lost $119. This company has the worst customer service imaginable!
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Earth Shoes Official Website. Shop the newest styles of women's yoga-inspired shoes, boot and sandals—the perfect way to bring style and wellness to your everyday life.