I placed an order that shipped from California a few days later. After a week under USPS control, I was informed that the package was seized by the post office due to counterfeit postage, as indicated on their own tracking page. I couldn't reach anyone via the provided phone number, and there was no response to my text messages (their voicemail suggests texting). I sent an email but received what seemed like an automated response advising me to contact USPS and possibly settle any fees. I'm still waiting for a reply regarding my refund request. This has been a frustrating experience. I've never encountered a situation where a company faced accusations of counterfeit postage, so I saved the screenshots for my records. Unfortunately, I can't share them here.
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