earwax.org.uk

3.8
3.8 Based on 18 reviews

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Adrian Wingate
I would avoid using this company.

I would avoid using this company.I'd just like to be clear that I have not used their services, but after one phone call, I would NEVER use this company. I'm not sure whether they are subcontractors or not, but their website certainly doesn't portray what they actually offer.Firstly, they claim to have 45 branches around the UK. They might, but I'm not sure.Secondly, according to their website, they CLAIM to be open 7 days a week. This is crap. I called them to book an appointment for today (Sunday). After giving the person my postcode, the person I spoke to said, "There are no available appointments for today." It was only after asking her very simple questions that she told me that they are closed on a Sunday. In reality, they are only open to recieve calls during the times on their website.Thirdly, and this is the crazy part, when I chose the branch closest to me, I was told that they were only open for 2.5 hours on the Monday. Then 3 hours on a different day. I then asked about a different branch and got the same kind of reposnse. Different times on different days.HOW CAN ANY BUSINESS ONLY BE OPEN FOR 2.5 HOURS ON A MONDAY???How about being honest on your website as to what you actually offer?

1
Date of experience: Jan 18, 2026

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