You know that feeling when you're unsure about a company with a low overall rating, especially when a few reviews seem positive? I took the risk. Big mistake. Just like others, I booked a trip because it was affordable, only to receive a call confirming I needed to pay an additional £900 (yes, seriously). I requested a cancellation, and now I'm still waiting for my refund. It’s been a complete waste of time (and potentially money, still pending).
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