I booked a ticket to South Korea through Ease My Trip, and the very next day I was contacted via WhatsApp claiming there was a fare difference of £93 that I needed to pay in order to receive my ticket.
I refused and requested a refund. I was then told the refund could take over a week to process, but if I paid the £93 immediately, they could confirm my booking within 20 minutes.
When I again insisted on cancelling and receiving a refund, they suddenly offered a “discount,” reducing the extra charge to £49. I declined again. They were trying to pressure me into paying more money, even after I said no multiple times.
Eventually, they sent me an email claiming:
“We would like to inform you that your booking has been rejected due to the same class of service being sold out and the fare increased. We tried to offer you the same price by taking a loss from our side, but you rejected the request and asked for a refund.”
This is completely untrue. At no point did they “offer the same price”, they repeatedly asked for additional payment.
I am still waiting for my refund.
Avoid Ease My Trip and save yourself the headache.
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In 8 years of its existence, EaseMyTrip.com has created a niche for itself as being one of the most reliable travel companies of India offering cheapest rates & flawless services. With a workforce of more than 50000 travel agents across India, it is co...
