We had are bedroom done no problems. Totally different story for stairs and landing! Poor quality. Has been repaired once and again is all hanging off so are the grippers. Carpet is all damaged ! I refuse to pay anymore money to them! Got threatened with court an they said they will come take my carpets away if they get a ccj on me. But when I asked for them to come take the carpets and for a refund they said they can’t do that an it’s already been fitted! Absolute poor customer service. They sent a man out to see me. He took pictures and told me he would get the 140 wiped. But the girl on the phone wasn’t happy with that! She couldn’t understand why I didn’t want them to come an fix it again! Wouldn’t give them the time of day! They can’t do stairs at all!
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We are a Yorkshire based company that pride ourselves in providing our customers with products of the finest quality and an excellent personal service.
