I took a vacation from January 16 to 20 and booked a package that included a flight, hotel, and rental car through a company in Las Vegas, Nevada. Firstly, their shuttle never arrived to pick us up from the airport, forcing us to catch an airport shuttle to another rental location, and then we had to take an Uber from there. Upon arrival, there was an extremely long line, and I was anxious about getting to my hotel before they canceled my reservation. I had already paid $125 for a car for four days, but they claimed they couldn't find their inventory and had to upgrade me to a more expensive vehicle. I should have just taken an Uber to the hotel and lost the $125, but I ended up accepting the car, which cost an additional $50 per day, plus insurance for $26 a day. It feels unfair how they take advantage of tourists. In total, I spent an extra $378 on top of the initial $125. This company is not trustworthy, and I learned a hard lesson. Next time, I’ll choose a more reputable rental service. I couldn't wait to return to New Orleans to share my experience. These people are truly taking advantage of customers, and I hope others read these reviews before choosing them.
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