I
Rented a car in DFW and traveled 4 hrs away. As nightfall came, I realized that my headlight was out and the one that worked was pointing to the ground about 10’ in front of the car. I called multiple times and even suggested that I could change the bulb myself as long as they reimburse me for the light. Called multiple times and got the same answer over and over again..”we will call you back”. Never called at all and I ended up having to not be able to drive after 6:30pm. Then I mention it to the DFW crew and they couldn’t give a darn. All that combined with the hard sell of insurance and toll schemes left a hard “Never again” in my mind. Horrible customer service isn’t even a beginning to this company.
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