I am offended by the response from EA Mobility.Please see my earlier review as due to limited character space I can't post this reply in that review.I did speak with Mr Kevin Carvell and was surprised by his opening remarks during that call. I would have expected him to start by apologising for the damage caused to the walls in our bungalow and how he could help to rectify them but instead all he asked was if the negative reviews didn't need to be left up too long.In his reply to the earlier review he says "I accept and respect your decision that no further action can or should be taken to resolve this matter which is a pity"This is untrue, I told him his company could do nothing else to resolve this issue as the damage was already done, it was poor service and you can't rewind back time.I find this company to be highly offensive as their main priority seems to be getting 5 star reviews and not dealing with the issues in a way befitting a professional company.In another review on this site, he refers to that person as Mr Barnish, that reviewer is FEMALE and we both find that deeply offensive, while cutting and pasting his reply across various review sites shows his lazy attitude to complaints no matter who he offends.I at least have worded reviews differently to show I have put some effort in to the reviews while taking note of who's site it is on, as some sites need to be verified by an actual customer/s.I deeply regret having ever had to deal with this company.
Claim your business profile now and gain access to all features and respond to customer reviews.
EA Mobility is a family run company specialising in enabling the elderly and disabled people in the comfort of their own home though adapted bathrooms, wet-rooms, walk-in showers, kitchens, access ramps and associated building works. With over 20 years of experience, we take great pride in helping people enjoy their homes safely – which is why we are offering nationwide coverage for projects, whatever the shape or size of your property. Our expert team understands that each and every customer has different access requirements, hence we offer discretion, fast turn-around times and quality services and materials, customised for user's specific needs. EA Mobility is approved and accredited by Trading Standards Approved Code, Which Trusted Traders and Safe Local Trades and Services. Our installers, surveyors and project managers are fully trained, employed by us and DBS cleared. Call FREEPHONE 0800 955 8810 to request a full colour brochure or a home visit to discuss your needs and issues.See more
