Extremely poor housing association. Absolutely no care at all for tenants who make noise complaints. We have had a case open for over a year about noisy upstairs neighbours. We was told that nothing can be done. They defend the people making noise and don't even make an attempt at helping. For over a year we provided evidence, noise diary and recordings under their complaint form. We was then told they couldnt listen to our recordings due to a computer problem. Abysmal.
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Eastlight Community Homes Limited is a resident-led, community gateway housing association for the East of England.
We own and look after 14,500 homes, and we have ambitious plans to build many more to help tackle the demand for affordable housing.
We work side-by-side with residents; we listen to what matters to them and use their views to improve our services.
As a not-for-profit organisation, we reinvest every £1 and use our strong finances to fund new housing projects, enhance the quality of our existing homes and improve the range of services we offer.See more
