Edited: After my review was submitted,
The company acted quickly and issue was in less than 24 hours. Ended up being an order error on my part, but not hearing from customer service when I reached out was frustrating. Resolved now to satisfaction.
In 1/2025 I ordered 2 for
My kids. No issues. In 11/2025 I ordered one as a Christmas present for my nephew. Was charged, never received. I have attempted to contact customer services many times. Never responded. I have an order number, tracking in the Shop app. No response.
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