eastmonts.com

4.2
4.2 Based on 21 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.2

/
5

21 Reviews

5 Star
79%
4 Star
0%
3 Star
4%
2 Star
0%
1 Star
17%

All Reviews

Filter Reviews

Review Time

Kara Clark-Hartshorne
Edited: After my review was submitted, The company acted quickly and issue was in less than 24 hour

Edited: After my review was submitted,
The company acted quickly and issue was in less than 24 hours. Ended up being an order error on my part, but not hearing from customer service when I reached out was frustrating. Resolved now to satisfaction.

In 1/2025 I ordered 2 for
My kids. No issues. In 11/2025 I ordered one as a Christmas present for my nephew. Was charged, never received. I have attempted to contact customer services many times. Never responded. I have an order number, tracking in the Shop app. No response.

3
Date of experience: Feb 07, 2026
Barry Shipp
Such a simple and great product, delivery time was great. The audio is just amplified in the helmet.

Such a simple and great product, delivery time was great.
The audio is just amplified in the helmet.
Totally happy that l got 2 sets.

5
Date of experience: Feb 02, 2026
Victote31
Exceptional customer service experience!

I had an exceptional experience with the customer service team. I required assistance returning a gift that my family wasn't interested in, and they made the entire process remarkably easy and stress-free. Their kindness, responsiveness, and genuine understanding were impressive. Such outstanding customer service is rare and greatly valued!

5
Date of experience: Jan 13, 2026
Lillian Anderson
Still waiting on my order after two weeks

I placed my order two weeks ago, and there have been no updates. I've sent multiple emails with no response. This service feels like a scam, and I've lost a significant amount of money. I strongly recommend against using them.

1
Date of experience: Dec 19, 2025
_skyrazz_
Outstanding customer service!

The customer service was quick, attentive, and dedicated to ensuring complete satisfaction. It was truly a pleasure to do business with them!

5
Date of experience: Dec 18, 2025
osimio55
Fantastic value and service

I was very impressed with the excellent customer service and a fantastic product that allows you to enjoy music during outdoor activities without the risk of missing surrounding sounds. I highly recommend them. I received superb assistance with some questions I had. Thank you!

5
Date of experience: Dec 13, 2025
zak2809
Product didn't fit perfectly but great service

The product didn't fit me quite right. The sound quality was excellent, but it just wasn't for me. Customer service was incredibly fast and helpful, and they were very kind. I would definitely buy again.

5
Date of experience: Dec 12, 2025
Jessica
Excellent communication and service

Great communication and customer service!

5
Date of experience: Dec 12, 2025
Julian Parker
Feels like a scam, avoid this seller

Poor service, no response at all. They claimed my order was dispatched, but the tracking link is invalid. This seems to be a scam, I advise against making a purchase.

1
Date of experience: Dec 12, 2025
iSwoze_dmcPVP
Quick and friendly response from the company

I mistakenly ordered the wrong quantity of items. I reached out via email, and they replied within a day, adjusting my order without any issues.

5
Date of experience: Dec 11, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More