How can the ERYC improve? Well if this council was a football team, they would be facing relegation, selling off ever player in a fire sale and the chairman would have tried to burn the ground down for the insurance money.In all seriousness, it's hard to rate your experience because there isn't one. I mean you shouldn't contact them, even if you need something because all you're doing is raising your own blood pressure.Do you want a bin emptying on time and consistently? Good luck.Do you want to apply a student discount to your council tax bill? Buckle up for a bumpy ride.Reporting some fly tipping? The first question you will be asked is, was it you?Missed bin collection? Set your watches for the duration of a lengthy armed conflict.I mean I pity the poor people who must approach this nest of incompetents with anything verging on a serious issue. There is an absurd amount of them earning £200k plus, to do what I don't know because there is scant evidence of anything in my town. Unless there is an election, then they are here all smiles and glad-handing.My town pays one of the highest band A rates in the country and the return is laughable.If you call them with an issue (after 30 minutes of the automated call holder trying to foist you off onto the website.) There is seldom a plan, never any joined up thinking or pro-active behaviour. Just a frustrating slog that turns into a screaming match until they finally get round to doing whatever simple task you need them to do.I'm sure there are some nice people working for them that do a bang-up job, especially if you have a Beverley postcode. Good luck finding them.The one place where this council excels is comedy, especially farce. Just phone them up ask for something simple sit back and enjoy the (very long) circus that will follow.I'd ask AI to create an image to sum up the council but then I couldn't post it here, you will just have to imagine a clown car towing a burning dumpster for yourseves...
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