Review Time
There are some really helpful people that work at the Bridlington Council Office. I am a vulnerable adult and am nervous going there. My Landlady is selling her property so me and my beautiful dog have been given a Section 21. My Support Worker went with me to talk to someone about finding a house. The lady stood by the stairs wouldn't acknowledge me. She would only dignify my presence when forced to and just focused on my Support Worker. It brought up horrible emotions of when I was being mistreated in the past because I would never retaliate. I am dreading going back there incase it happens again
There are some really helpful people that work at the Bridlington Council Office. I am a vulnerable adult and am nervous going there. My Landlady is selling her property so me and my beautiful dog have been given a Section 21. My Support Worker went with me to talk to someone about finding a house. The lady stood by the stairs wouldn't acknowledge me. She would only dignify my presence when forced to and just focused on my Support Worker. It brought up horrible emotions of when I was being mistreated in the past because I would never retaliate. I am dreading going back there incase it happens again
Wouldnt even give this shower of shit a 1* review. The council tax department are absolutely useless. After sending letters, emails, copies of payments the vile department think they are above people, they are right and point blank refuse to put customers first. So easy isnt it to just send bailiffs round. Do you actually know the trauma and stress you are putting people through ????? Bloody shamefull!!!
East Riding of Yorkshire council are causing myself and my husband so much stress. We have got in a mess with council tax and they have gone for an attatchment of earnings …. Which we can’t afford the % that would be deducted- it would cause us hardship and increased anxiety and stress. We have made an offer to pay off this debt but they have declined this. I have raised a complaint and are now at stage two of the process. We have made them aware how badly we both suffer with anxiety but that we are also dealing with a personal trauma/stress at the moment too… so we really don’t need anymore.
I’ve made two calls for two separate issues to East Roding of Yorkshire Council. The customer service was excellent both times.I’ve just recently bought a house and moved into the East Riding of Yorkshire Council area. However, although I’d already set my account up online for council tax a few months ago, I was having persistent issues logging in and it was asking me to re-register, each time I tried this, it just locked me out. I called and spoke to someone today who advised me on what to do, it seems that I needed to use a different browser, so switched from Safari to Google and that worked a dream. I made a second call as once I’d logged back into my account, I could see that my original direct debit that I set up hadn’t registered and my bills were around £100 a month more than expected because of this. I called again and spoke to another lovely adviser who explained it to me, she has made adjustments to lower my direct debit payments and make them more manageable. In addition to this, she gave me some further advice that was extremely helpful! It was a pleasure to speak to the team both times and they were both incredibly helping in resolving my queries. I was a little anxious about calling as my previous council were difficult at times. So it was a pleasure to speak with East Riding of Yorkshire Council and have such positive outcomes.
East Riding Pension Fund. Need to get with the times.The 'self service' on line system is unbelievably limited. They have even disabled the messenger service as they can't cope with the vol of messages. I submitted a request. Heard NOTHING in over a month. Sent emails requesting some sort of acknowledgement of the form/emails. Heard Nothing! Had to resort to ringing them instead. 'It's in hand' that's it! I originally sent my inquiry in. APRIL.... end of July 'it's in hand' Yet my husband can do everything with his NEST pension on line. Enquiries are IMMEDIATE with updates & actions within days!Get with the 21st century & if you have 1 of these pensions. Give them about 1 years warning for any enquiries! Customer service is extremely lacking alongside the outdated systems. Which the poor staff have to manage.
How can the ERYC improve? Well if this council was a football team, they would be facing relegation, selling off ever player in a fire sale and the chairman would have tried to burn the ground down for the insurance money.In all seriousness, it's hard to rate your experience because there isn't one. I mean you shouldn't contact them, even if you need something because all you're doing is raising your own blood pressure.Do you want a bin emptying on time and consistently? Good luck.Do you want to apply a student discount to your council tax bill? Buckle up for a bumpy ride.Reporting some fly tipping? The first question you will be asked is, was it you?Missed bin collection? Set your watches for the duration of a lengthy armed conflict.I mean I pity the poor people who must approach this nest of incompetents with anything verging on a serious issue. There is an absurd amount of them earning £200k plus, to do what I don't know because there is scant evidence of anything in my town. Unless there is an election, then they are here all smiles and glad-handing.My town pays one of the highest band A rates in the country and the return is laughable.If you call them with an issue (after 30 minutes of the automated call holder trying to foist you off onto the website.) There is seldom a plan, never any joined up thinking or pro-active behaviour. Just a frustrating slog that turns into a screaming match until they finally get round to doing whatever simple task you need them to do.I'm sure there are some nice people working for them that do a bang-up job, especially if you have a Beverley postcode. Good luck finding them.The one place where this council excels is comedy, especially farce. Just phone them up ask for something simple sit back and enjoy the (very long) circus that will follow.I'd ask AI to create an image to sum up the council but then I couldn't post it here, you will just have to imagine a clown car towing a burning dumpster for yourseves...
Anyone feeling aggrieved that they got a parking ticket from East Riding Council feel free to challenge. They claim to be bound by Transparency but in reality that is certainly what they are not. Traffic Wardens sometimes make mistakes but when this is shown up to them as evidence, they just issue a cover up letter in denial.
We recently had a number of queries relating to Rates, Bus passes and other items and went to the Goole Library where a Council Office is temporarily located. We met Joanne who was great! She was polite and knowledgeable and addressed each of our concerns individually in a short time. Congratulations Council on such a great Team Member. Before we left the Library, we met David, a Staff Member who was also extremely helpful and encouraging about Library use. He was pleasant and gave us a lot of information about accessing the best of the Library resources. Thank you to both.
I suffered with depression and anxiety disorder following intrusive thoughts and couldn't work for a whole year, falling behind on council tax, basically I was bullied by the council and the bailiffs putting me into crippling debt and financial crisis, unable to pay my rent and bills. I was unable to receive any income support due to the fact my husband was working and they didn't class my mental health as a disability.. my husband earned enough money just to cover council tax debt or rent. the council tax took advantage of our situation piling on-extra debt.... I never thought council tax was really a bad thing until that moment in my life, how I understand how some situations can really turn the tables for people.. I have now learnt one valuable lesson that the council tax is one massive big fraud corporation taking excessive amounts of money from the poor and vulnerable.I see it as a very negative thing now.Because of how council tax treated our situation Making it so stressful and scary and putting so much pressure on us to pay everything upfront when fell behind got with council tax, our other bills And credit card deb also suffered immensely due to how council tax treated us. Which got my husband blacklisted We struggled for a very long time afterwards and never really recovered completely. We were treated like animals by the council. There was a woman that came to see us that worked with corporation that tried to help his minimise the council tax payments into a more reasonable amount but the amount was still very crippling to our financial situation and it was basically rather pay council tax than our of the bills and suffer the consequences. There’s had a very negative effect on me recovering for my mental health, forcing me to go back into work early when I wasn’t prepared already, which had an even worse effect on my mental health. And on my relationship, everything fell apart.This review with some a couple of years ago but I had to put that it was recent otherwise they wouldn’t have allowed me to put this with review. But here is my most recent up-to-date review regarding council tax. My husband missed a couple of payments due to the fact he was struggling with his self-employed job and had to go on universal credit. Council tax thought it would be a really good idea to just put a straight to bullying tactics threatening to take us to court, after three months luckily we was able to pay the amount upfront this time but quite frankly the way they treat people is appalling it makes no sense if somebody is in financial difficulty to put them even further in financial difficulty and to put pressure on them when they do not have the capacity to create that amount of money, it makes no sense except they love to bully the poor and vulnerable
Claim your business profile now and gain access to all features and respond to customer reviews.
Provides a profile of the authority saying who they are, what they do and where to find them.
oaksfunerals.co.uk
containerestates.com
animexinternational.com
murtztv.com
laborbusiness.com
discoverthescriptures.com
ealing.gov.uk
turnone.io
themilestonefoundation.org
www.activewastesolutions.com
