I bought the S10 model through Amazon. Received a used and damaged unit with a lot of missing parts. First, Easwe agree to send me a brand new chair upon receiving the return but failed to follow through. Second, took almost two weeks to returned the unit and still refuse to refund, accusing me of switching out with another brand chair. Third, I got my money back because of the Amazon A to Z guarantee. Overall, slow response time, very difficult to communicate, and bad bad customer. service.
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Easwe is committed to innovating mobility solutions that restore freedom and independence. Founded with a vision to make movement effortless, our team integrates cutting-edge design, advanced performance, and user-centric experiences. With a strong focus on sustainability, we utilize eco-friendly materials and energy-efficient technology. Our ongoing investment in R&D drives continuous improvements, ensuring reliable, comfortable, and smart mobility solutions. Easwe is more than a brand—it’s a promise to simplify every journey and empower lives.See more
