Following up on my earlier feedback, the clothing sizes are significantly oversized since everything is categorized as one-size items. The final sale items are not clearly marked on the website, in the shopping cart, or in the confirmation email. I recently ordered from another platform where the final sale was clearly indicated from the start, ensuring I received the correct size without needing a return. After being informed that my item was final sale, which was not stated anywhere, the support team refused to assist me as a new customer. It was only after I left a negative review that I was pressured by customer service to remove it in exchange for a one-time courtesy. The company should have simply provided the courtesy without conditions instead of withholding the shipping label until I retracted my negative feedback. This message aims to highlight the issues with customer service for not accurately listing items and for attempting to manipulate feedback for a first-time courtesy. Additionally, be aware that if you return anything for store credit, there will be a charge, while it seems customers in Canada receive different treatment. Congratulations on being a disappointing company.
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We are an online womens clothing store that delivers the latest European and French Fashion at low prices. New collections are launched every two weeks on Tuesdays to make sure your wardrobe always has the latest trends. We deliver to the US and Canada.
