I ordered tiles online, and during delivery, I discovered that the top two packs contained broken tiles (hoping the ones below are fine). I notified the delivery driver, who promised to send two replacement packs, but that didn’t occur, and communicating via email was challenging. I decided to visit my local branch to order additional items. The staff member was incredibly helpful, not only in finding the right products but also in arranging for the replacement tiles. In the future, I’ll opt to visit the branch directly.
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