I bought a canvas picture for my fiancé intended for a Christmas surprise. While the canvas arrived on time, two of the pictures were completely wrong. I called customer service, who were polite and helpful, and I was told to send a photo of the issue. After a few days without any follow-up, I called again, only to find out the graphics team was confused about the problem. I requested a refund and decided to go with a competitor. While the customer service was nice, the overall experience was frustrating and disappointing.
Claim your business profile now and gain access to all features and respond to customer reviews.
