I’m only giving them 1 star because there was no option to leave 0 stars. I flew with Easy Jet from Birmingham to Belfast. I had a 10kg bag in my allowance. Upon arrival a member of staff guided me to the baggage size check. I put my bag in and it fit fine. She then told me it’s all okay. So why then am I being told by another member of staff right before boarding that I have to pay £48 for the baggage. I showed him it clearly fit in but apparently it fits in the extra size one…which is still 10kg. My bag is still less than the weight limit and still fits in the overhead locker as it would’ve if it was in this smaller size which they failed to address upon my arrival to the airport. So either the first colleague has mis-informed me or the second colleague is robbing me. Either way I recommend not flying with these money grabbing con artists.
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