HORRIBLE Customer Service. My shipment was not being tracked and was eventually LOST. The customer service or lack there of is HORRIBLE. They don't even have a live representative to help with issues - only a robot AI. They told me to file a CLAIM for the LOST package and then they denied it. WHAT A JOKE - $200 worth of home made crafts GONE and they don't even want to reimburse me - even though i bought the insurance. UPDATED: the insurance claim was APPROVED - however EASYSHIP refuses to CLOSE my account and REFUND me the monies due from the claim. A week has gone by and they have not provided me with a resolution.
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Easyship is an all-in-one shipping platform made for global eCommerce and crowdfunding. We offer 250+ solutions with rates discounted up to 70% and complete visibility on taxes and duties, couriers, and shipping costs – all from one account. Our platform integrates with major online marketplaces and crowdfunding platforms, managing and automating everything from in-cart checkout to delivery.See more
