Easyship billed the wrong credit card on my account. I contacted them through email and I have to say the first response was relatively timely. They responded with a generic answer with screenshots of the billing section of my account, showing one credit card selected for shipping costs and one not. They charged the card NOT selected for shipping, which was the problem. So, I emailed back and said that this was exactly the issue and that their screenshots proved my point. They never replied back. I sent another email asking for a call and that never happened either. So I started looking for their customer service number and that number just sends you through a third party advertising loop. DON’T TRUST EASYSHIP!!! Their customer service is nonexistent, especially when they discover they made a mistake.
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Easyship is an all-in-one shipping platform made for global eCommerce and crowdfunding. We offer 250+ solutions with rates discounted up to 70% and complete visibility on taxes and duties, couriers, and shipping costs – all from one account. Our platform integrates with major online marketplaces and crowdfunding platforms, managing and automating everything from in-cart checkout to delivery.See more
