Brandon, thanks for the help and efforts to get this all cleaned up. I understand it was not originally an EasyShip problem, but UPS , and as my agent, you did a great job of fixing the problem and getting the refund. And yes, I would happy to express this , not only in this email, but by your customer satisfaction program site or records.How do I give you an A plus rating for listening and then taking the extra effort to make things right???
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