I bought insurance for a package but they're making me jump through every meaningless hoop when everyone including the shipping company says the package is lost, you sold the insurance so pay when you're supposed to pay... asking for a police report for a TRACKED package that went missing mid-way 3 months ago like cmon what a joke how is my client supposed to get a police report for a package that never entered his countryit literally says on the tracking page:Missing Mail Search Request Initiated, Missing Mail Search Request ID MRC XX XXXX XXXXMay 12, 2023, 11:44 pm (40 days ago)and they ask for all this stuff like confirmation from the client they didn't receive, police report, invoices, statements, screenshots, blah blah this blah blah that... my brother in christ you sold me insurance now its time for you to make good on your end of the contractthen i schedule a voice meeting with one of their specialists and they no-show... wow, just wow.EDIT: they denied my claim. They happily took my money, happily failed my shipment and now they refuse to take any responsibility and just want to sweep the entire thing under the rug and wipe their hands of the matter. Disgusting pack of animals. Do everyone you know a huge favor and tell them to NEVER USE EASYSHIP EVER.
Claim your business profile now and gain access to all features and respond to customer reviews.
Easyship is an all-in-one shipping platform made for global eCommerce and crowdfunding. We offer 250+ solutions with rates discounted up to 70% and complete visibility on taxes and duties, couriers, and shipping costs – all from one account. Our platform integrates with major online marketplaces and crowdfunding platforms, managing and automating everything from in-cart checkout to delivery.See more
