A business relationship is simply terminated because we send flowers and these are supposedly forbidden. I can understand that the general terms and conditions exclude liability for such products. But as an intermediary you completely prohibit the purchase of shipping labels, even though the courier accepts and carries out the transport of such shipments. And even despite these terms and conditions, liability is assumed for any damage caused during transport. I can't understand that. You don't want customers?I'm very surprised at your approach and curious as to whether it's in the company's business sense. That's why I ask you to let me know how you can contact your superiors or higher management. Thanks!
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