I had a genuine inquiry about the status of my international delivery. The parcel was mailed out from Canada Post, which states on the website that certain international packages get passed to Easy Ship. My shipment was one of them. In asking for customer support to look up an order, I got no help at all. They re-directed me back to Canada Post where the last contact point of the shipment would be Easy Ship. Not much effort was put in by their customer service team - absolutely did not want to search. I know it can be hard to track down a parcel. Even as a third-party provider, there remains responsibility, which none was shown. Disappointed. I would not recommend or use them as a first-party provider either.
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Easyship is an all-in-one shipping platform made for global eCommerce and crowdfunding. We offer 250+ solutions with rates discounted up to 70% and complete visibility on taxes and duties, couriers, and shipping costs – all from one account. Our platform integrates with major online marketplaces and crowdfunding platforms, managing and automating everything from in-cart checkout to delivery.See more