Their system has a bug that automatically changes the product origin to China, which caused major issues for me during the period when 200% tariffs were applied to Chinese goods. My customers understandably refused to pay the duties. When I asked to have the parcels returned, Easyship said they'd first escalate to their IT team to fix the bug—only for the IT team to deny any issue. To retrieve my parcels, I was told I had to fill out a physical claim form (they can’t process it online for some reason) and pay an extra shipping fee because the form has to be mailed to me! Completely unreasonable. Their rates aren’t even competitive, definitely not worth the hassle.
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Easyship is an all-in-one shipping platform made for global eCommerce and crowdfunding. We offer 250+ solutions with rates discounted up to 70% and complete visibility on taxes and duties, couriers, and shipping costs – all from one account. Our platform integrates with major online marketplaces and crowdfunding platforms, managing and automating everything from in-cart checkout to delivery.See more
