At first, the estimated prices on their calculator will make you smile. But the trap springs shut once you start shipping. Even if you enter the exact size and weight of each parcel, you’ll find additional charges at the end of the month — for supposedly incorrect dimensions. To dispute them, you’re required to provide photo and video proof for each shipment. Because of course, we all document every package from every angle, right?And for international shipping — expect an extra $12 per shipment for a mysterious “paper declaration.” You don’t get to choose whether it’s paper or electronic, and support has no idea what this charge even means. They just keep deducting it monthly, and there’s nothing you can do.This isn’t just poor service — it’s a trap-based business model. Be warned.
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