easyship.com

If you value your time

If you value your time, money, and sanity, run—don’t walk—away from Easyship’s “support” and FedEx’s shadow-billing circus. Here’s how their tag-team hustle works:The BaitI paid $57.46 up front for a FedEx Ground Economy label. I keyed in the EXACT specs—63 lb, 27 × 15 × 16.5 in—verified on my own scale and tape.The SwitchWeeks later, Easyship slapped my card with two “adjustments” totalling $35.11, claiming the very same weight and dimensions I already declared and paid for. Duplicate billing, plain and simple.The GaslightI asked for FedEx’s dimension-scanner file and scale ticket (you know, the data FedEx is required to keep).Easyship’s answer?“Send us studio-quality photos of the box on a scale and a measuring tape on all three sides—or we’ll reject your dispute.”Translation: You prove we’re wrong, even though we can’t prove we’re right.The Sham EvidenceInstead of the carrier’s audit file, they sent me a redacted screenshot from their own backend and a “test quote” that anyone can reproduce by typing the higher dimensions. That’s like a mechanic handing you a bill and saying, “Trust me, your engine is shot—here’s a Google image of a blown piston.”The StonewallRequest carrier documentation again? Same canned response. Mention their own terms that FedEx must provide proof? Crickets.Why This MattersZero accountability: They hide behind photo requirements they know most shippers can’t meet (my shipment contained pillows—try recreating 63 lb of compressed pillows after delivery).Policy tunnel vision: They weaponize internal rules to shift the burden of proof onto you while ignoring the carrier’s legal duty.Money grab: Duplicate charges + hoops designed to make you give up = free money in Easyship’s pocket.Bottom LineEasyship markets itself as a “best-value” shipping platform. In reality, it’s a risk multiplier: you pay twice, fight blindfolded, then waste hours chasing screenshots that prove nothing. If you like surprise bills, circular emails, and Kafka-level dispute hurdles, by all means sign up. Everyone else—print your labels somewhere that respects basic evidence and consumer rights.Would I use Easyship again? Only if every other carrier and aggregator on Earth vanished in a cosmic event—and even then I’d consider hand-delivering the package myself.

Date of experience: Jun 06, 2025