By mistake I upgraded to a higher plan and reached out to customer support within 15 minutes to request a refund as "their policy.." Despite my honest intentions and no plans to upgrade, my request was denied. It was very disappointing. UPDATED --- in less than 24 hours to 5 stars. My first request was turned down, which is why I wrote this review. Lauretta and Sumit went above and beyond to address my concerns. They followed up with ongoing calls to understand the problem and worked diligently to resolve the issue. Their dedication improved my experience, and I can say with certainty that their customer service is real and that they care. Having used their free version for years, I can recommend both their free and paid plans. Well done to handling the issue promptly. Many Thanks.
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Easyship is an all-in-one shipping platform made for global eCommerce and crowdfunding. We offer 250+ solutions with rates discounted up to 70% and complete visibility on taxes and duties, couriers, and shipping costs – all from one account. Our platform integrates with major online marketplaces and crowdfunding platforms, managing and automating everything from in-cart checkout to delivery.See more
