There was fraud on my account and they charged me over 1600 for various shipments. I called them any cancelled the shipments 2 weeks ago. They keep making excuses why they wont refund the money to me. They keep saying "they are investigating" but they already told me that it was fraud, cancelled all the shipments before they were sent and are just holding my money. They keep having me email back and send stuff to support and the general email but they just say "I know it has already been about two weeks and I truly appreciate your patience. I will reach out to you immediately as soon as I receive any updates from the team."They have cancelled the shipments and the fraud investigation should have no bearing on returning my money, especially since they cancelled the shipments.
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Easyship is an all-in-one shipping platform made for global eCommerce and crowdfunding. We offer 250+ solutions with rates discounted up to 70% and complete visibility on taxes and duties, couriers, and shipping costs – all from one account. Our platform integrates with major online marketplaces and crowdfunding platforms, managing and automating everything from in-cart checkout to delivery.See more
