Nonstop emails, and 2 text messages. One of them was at 3AM on a Sunday morning. I won't go any further on the number of emails, or the reps name, because I don't want the rep losing their job, and I have plenty past wrongdoings I've needed someone to have mercy and overlook. The unnamed rep was so aggressive, emailing constantly, texting my private number (stating their name the same as the emails), and I assume this is an issue with the higher ups possibly telling their reps to do this. It was hard to tell, because it seemed like the rep was having fun with me after I addressed them and asked them why they continued to contact me, but I can't prove that. It very well may just be what they're told to do. It's just very inappropriate.As much as I need to save as much as possible on shipping, I'm concerned I'll start getting texts and emails again. After I finally emailed and asked why they were still contacting me they said if I wanted them to discontinue sending emails to respond and tell them. That doesn't make sense to ask a person who just expressed that they feel like they're being harassed, and are asking why they're still being contacted, to send another email to tell them that I don't want to be contacted if I don't want to be contacted. It doesn't even make sense reading it after I've typed it.The next morning I got another text to my private number a little after 8am sometime last week. Anyway, I'm only writing this because again I think it’s probably the higher ups pushing the employees to go after everyone so aggressively, and for the sake of everyone's sanity I hope the reviews here on TrustPilot will convince them to change how they do business. Harassing people doesn't get more customers. Most people avoid car dealerships because they don't want a salesman coming out to talk to them. Well, EasyShip shouldn't have any reason to have to convince anyone to use their service. It's really weird to be contacted so much via email and my private number. The savings on shipping should speak for itself if it really saves money.
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Easyship is an all-in-one shipping platform made for global eCommerce and crowdfunding. We offer 250+ solutions with rates discounted up to 70% and complete visibility on taxes and duties, couriers, and shipping costs – all from one account. Our platform integrates with major online marketplaces and crowdfunding platforms, managing and automating everything from in-cart checkout to delivery.See more
