Apparently they don’t care and give you the runaround. I was charged $2.84 for a lightweight package that shows $0.74 in the label, but that is not the issue the issue is that “that label” can’t be used because is for envelope only. So I requested a refund because the service was not used. They said it is non-refundable ( #1278707) pics attached. The other issue I was overcharged adjusting shipping fees, the weight FedEx says is 9 pounds in something less than 3 pounds, once again they didn’t want to dispute the charge even sending them picture of the item in the scale (#1272681) and they keep sending me messages they didn’t receive the picture. Unbelievable please find attached pictures!
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