I set it up in August 2025 and about an hour after I cancelled it because they hid that basic features were missing. I requested a refund (which I am entitled to under EU colling off period) and after many many emails with support they agreed to a refund.Fast forward to today where I notice I have been billed 4 additional times. I have requested that refund and they have responded that I changed the subscription today (from paid to free). I did this to stop any further billing while they arrange my refund. They claim that the payments are legit.I have proof in my bank that we got a refund and that through the last support ticket they know we cancelled immediately. Apart from today I have never been back into the account.So be warned, they are an unscrupulous company that will bill you after cancellation and then ask you to prove it. It is a scam and if this is not resolved this review will stay right here forever.*20th January update. They say they tried to reach out to me but nothing has changed since I contacted them on Jan 14th. If necessary we will sue them through the European Small Claims Procedure. They say they are 'considering' a refund when this case is very simple. They continued billing me after they acknowledged cancellation in the support ticket in August 2025. They refunded August when we cancelled. There is no ambiguity here, it is as plain as daylight yet they are trying to keep my money.
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