The Easyterra Worry-Free service is not worry free at all. They are a bunch of scammers who do everything they can, coming up with new reasons every time, to avoid having to pay the claimed damages.First they accept that I bring back the car to the renting company at the airport at 6 am at the latest, but there is nobody of the renting company to check the car for any damages. Easyterra did not inform me about that. They refer to there terms of conditions that when there is only a key service, they won't pay back any damages!!! Secondly they asked me to prove the damage was not already on the car at the beginning of the renting period. So it comes down they don't trust their businesspartner, the renting company. After I told them we checked the car for damages, other then was indicated on a form by the renting company, they came up with another reason to avoid paying for the damage. Now I had to prove the damage was not made in the small time frame between 6.00 am (when I brought back the car) and 7.50 when the renting company noticed the damage! When I proved with photo's the damage was on the car before the end of the renting period, I did not hear anything back from them. As said, it's a big scam. Don't rent a car from Easyterra and certainly don't go for the so called worry-free service.
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EasyTerra Autohuur is een onafhankelijke prijsvergelijker op het gebied van autoverhuur. De prijzen van de bekende autoverhuur bedrijven worden in ons systeem vergeleken, zodat je als consument altijd tegen een gunstig tarief jouw huurauto bij ons kunt boeken.
