Absolute garbage customer service, I have complained multiple times about venues being closed or the EFT facilities not working ( therefore eat club app not working ) and been given a $10 credit to use with in 2 weeks on both occasions after travelling all the venue and having to eat somewhere close by at full price. However on the last occasion not only did I not get a discount but I was charged 15 % more for service and a Sunday charge. When I reached out to eat club they said T & cs were their when I claimed it( I am not an idiot we always look) on top of that, the discount was still supposed to apply to the drinks and then radio silence from "support ". Obviously need to add a 15 % surcharge to employ some more help staff? Or more helpful staff ?
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