This was the least flavorful meal delivery I've tried. While I initially rated it a 2, the broken meal wrapper led to a £4.60 refund, prompting me to change it to a 3. I believe refunds should match the meal cost, and my actual spend was over £5. The attempt to encourage another order after expressing dissatisfaction was frustrating. A better approach would have been to acknowledge the complaint directly and perhaps send a meal to regain trust.
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Ping is a balanced meal concept that brings together the rich flavors of traditional Southeast Asian cuisine with modern preparation techniques.
