I usually don’t leave reviews, but my experience with this company was terrible from start to finish. I ordered 30 bars, but received only 24, all loosely packed in one box without proper packaging. These were meant to be gifts, and in previous orders, each set came in its own box. This time, the packaging was completely inadequate. If I hadn’t counted the bars, I wouldn’t have even known I was missing six. I had to take time to count everything, document the issue, and arrange for a replacement delivery—all due to their mistake. When the replacement finally arrived, it was just six bars in a box. There was no proper apology or goodwill gesture—only a generic 'human error' message. While mistakes happen, how a company handles them is crucial. In this case, the customer service felt dismissive and careless. The products taste good, but the overall service and packaging were unacceptable. I won’t be ordering again.
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At Vive, we make outrageously delicious, plant-based treats that are packed with fibre and protein and 100% gluten-free. Smothered in rich dark chocolate and loaded with fudgy, crunchy, nutty goodness. Whether you’re hitting the 3pm slump or just need a moment of indulgence, Vive is your go-to for feel-good treats that taste too good to be true.
