Absolutely disgraceful. Whatever it is you're looking to buy, find somewhere else to get it from.
Ebay is full of many rotten, cheating (sometimes fraudulent) arrogant lying sellers that ruin your experience and cause stress. Not all sellers, but a lot. And Ebay makes sure that it's mighty difficult (sometimes impossible) to get justice done when you've been stitched up. Virtually impossible to contact Ebay about problems.
And Ebay should (but don't) force sellers to say on the description page of every item they are selling, the details of the delivery. The number of times I've bought things, expecting Royal Mail tracked delivery, it suddenly turns out that the seller is using Evri, which like Ebay, is such a terrible courier service that it is very very rare to get an item delivered at the time that was stated on the Ebay page when you bought the item. And while your money is out of pocket, both Ebay (and Evri, their chosen courier) make sure they're keeping hold of YOUR money for ages before they even begin to all you to contact then to get the refund of YOUR money. Truly terrible business that is never looking after YOU.
Claim your business profile now and gain access to all features and respond to customer reviews.
