I purchased a designer handbag and the seller took ten days to ship it, sending me a counterfeit. They refused to accept my return request, leading me to dispute it with both the platform and a payment service. The platform closed my dispute without any notification simply because their rules dictated so, despite the seller being a criminal. The handbag has been proven counterfeit, and I informed the brand. The platform continues to do nothing for buyers. I will see them in court and will never be a customer again.
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