Review Time
I keep facing the same problem! A buyer files a false claim weeks after the purchase. The funds are blocked immediately, leaving no money returned. There's no item to receive, as the buyer may either return it or send back an empty box. Despite claiming it's 'broken,' they fail to provide any proof, just vague statements about an issue. They've used the item for weeks and now, not needing it, suddenly it's 'broken.' This feels like a complete scam! How long will this service continue like this? Disappointment is evident in every transaction. It's best to avoid this platform, even as a buyer, since sellers seem indifferent.
It's the same story over and over! A buyer opens a false claim weeks after purchasing. No money is returned as the platform blocks it immediately. There's no item to receive, as the buyer may either return it or send back an empty box. They claim the item is 'broken' but provide no proof, just vague statements about an issue. They used the item for weeks and now claim it's 'broken.' This feels like a complete scam! How long will this company be allowed to operate like this? Disappointment is evident in every transaction. Avoid this platform, even as a buyer, as sellers seem to lack care.
The platform has stated that a product advertised as a glucose monitor, which cannot actually measure glucose, does not violate their policies. The seller has admitted that despite the description, the product does not function as claimed. It appears the platform permits blatantly false product descriptions. It's clear that this is not a safe or reliable trading environment.
Customer support is completely unhelpful. They blocked my selling account due to some vague new metrics. It doesn't matter that I have positive reviews as a seller and am considered 'above standard.' They delisted my products and froze my funds, ruining my business just before the holiday season. I'm in a desperate situation now, having invested a lot of money and time, and now I've lost everything. Avoid this platform if you don’t want to end up in a similar situation.
I created a new account on the platform with the intention of selling a single item. After listing it, my account was restricted almost immediately. I received an email directing me to a help link, but it led to a useless page. The support chatbot was ineffective. I was contacted by a representative who asked verification questions, but when I explained my situation, things went south. I was told my activity didn't meet their terms, but they couldn't clarify what I did wrong. I was informed my account would remain restricted and that I couldn't delete it to start fresh. The representative promised to delete the account on their end and call me back, but hours later, I’m still waiting. If I could rate this experience as zero, I would. This has solidified my decision to avoid this platform in the future.
I reside in a major city in France. An American seller dispatched a parcel that reached an international shipping center in Illinois via a postal service. However, it was never delivered to my location. Despite the claim that delivery was completed, the platform denied my request for a refund on two occasions.
The platform feels outdated, reminiscent of the 90s, and their tracking system is inadequate. I paid a significant amount for shipping on a package that took two months to arrive at a pickup point! The platform marked it as 'delivered' as soon as it reached there, even though I haven't received it yet. Another package was marked as delivered in a completely different country. Sellers are often unresponsive, returns are complicated, and misleading tracking information is everywhere. While their support can be decent at times, overall, the experience is frustrating. If you're seeking a reliable shopping experience, this platform isn't the right choice. I'm done wasting my time and money here.
Payment was marked as 'sent' but I never received it — one month has passed without any resolution. My payout shows 'sent' on a specific date, but no funds have arrived. I submitted a report from my bank regarding non-receipt. After several follow-ups, there’s still no resolution. Please reopen the case, initiate a payment trace, or reissue the payout. I will update my review once this is resolved.
I can't comprehend how this company continues to deceive people. How are they allowed to operate, and why haven't authorities intervened? I ordered an item that never arrived. They ignored my messages, and the seller also did not respond. I will never order from this platform again, and I hope others will be wise enough to stop using it as well.
I purchased a designer handbag and the seller took ten days to ship it, sending me a counterfeit. They refused to accept my return request, leading me to dispute it with both the platform and a payment service. The platform closed my dispute without any notification simply because their rules dictated so, despite the seller being a criminal. The handbag has been proven counterfeit, and I informed the brand. The platform continues to do nothing for buyers. I will see them in court and will never be a customer again.
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