Bought 2 items from a buyer who dispatched immediately without a tracking reference?? The day before its last due day of arrival, the company messages me and says they dont have those colours anymore and im to pick alternate colours. I asked for a refund but hear nothing. I ring ebay and they tell me I have to wait until the delivery deadline. I said thats not right, theres no actual tracking ref and as they can see in the emails, the buyer doesnt have the colours and hadnt actually posted in the first place. Im told to report the buyer, but the options aren't relevant to my complaint. At one point the ebay person slammed something on their desk because they were upset at me questioning the unfairness of the situation. What are we paying protection for?? Ebay have gone downhill, for sellers and buyers rights. The company and platform is a pile of dog doo!!!
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