We purchased two bikes this past June and really love their agility and performance. The assembly was not difficult and the instruction videos made it easy for a novice. Also kudos to the technical staff one of the bikes had defective battery and failed after 3 months of use. They had me perform some voltage tests on video and verified the problem. Once confirmed they FedEx me a replacement. I must say thanks for standing behind your product and having a great technical support team.
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