Terrible. Right from the start they focus on the "presentation" of your documents. Sealed envelope from university...secure messaging system....etc. It's almost as if they do no work at all. The student name, student ID number, graduation date should be enough to validate a degree IF they are doing the actual work behind the scenes. But I suspect they do not do any real research, just present your documents in the way they want and automatic acceptance. They FORCE you to receive a paper copy of the completed report. There is no option to get a digital/.pdf/ of the official report. You are FORCED to pay an extra courier fee to have a paper report delivered and if you are not in the US that can likely be as much as 75% extra for what you paid for the evaluation to begin with! This is the part that really upset me. This is 2025. I dont need paper. I need a .pdf I can attach to emails or submit online!Slow service. My international tracking showed my documents arrived on a Monday. It took them until Friday ( 3 business days later) to even acknowledge my documents were received. Then according to them a delay and insted of the usual 5 busines day processing I should expect 10 business days...all of this despite paying extra for the "insignia" service Dont use this company. Spend a bit more with one of the more expensive yet can get things done services. This company may be legit, but their customer service and wait times make them feel like a total scam. I am 5 weeks in and still do not have my documents credited. Shameful
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