Review Time
They make it super super hard and difficult specially for immigrants who wants to continue the education in US, wasted money and time and efforts
Not helpful but make it almost impossible using their service
Terrible. Right from the start they focus on the "presentation" of your documents. Sealed envelope from university...secure messaging system....etc. It's almost as if they do no work at all. The student name, student ID number, graduation date should be enough to validate a degree IF they are doing the actual work behind the scenes. But I suspect they do not do any real research, just present your documents in the way they want and automatic acceptance. They FORCE you to receive a paper copy of the completed report. There is no option to get a digital/.pdf/ of the official report. You are FORCED to pay an extra courier fee to have a paper report delivered and if you are not in the US that can likely be as much as 75% extra for what you paid for the evaluation to begin with! This is the part that really upset me. This is 2025. I dont need paper. I need a .pdf I can attach to emails or submit online!Slow service. My international tracking showed my documents arrived on a Monday. It took them until Friday ( 3 business days later) to even acknowledge my documents were received. Then according to them a delay and insted of the usual 5 busines day processing I should expect 10 business days...all of this despite paying extra for the "insignia" service Dont use this company. Spend a bit more with one of the more expensive yet can get things done services. This company may be legit, but their customer service and wait times make them feel like a total scam. I am 5 weeks in and still do not have my documents credited. Shameful
I would give ECE a 5 for their assistance and support. They answer all my questions and had the best evaluator to work on and support me. They are very patient and supportive to help and guide me what type of evaluation is best to reach my goal.
I asked them for a review of my PhD, masters and bachelor and understood from their instructions that I should send in my original diplomas. So I did that. They were fairly responsive in rejecting them, because they instead wanted them sent directly from university. I felt that was a very complicated way and I could not figure out how my university could do that, so I asked for a refund and return. It seems they complied with that, and I just got a notification that the courier service will be arriving today. So - all in all a medium-level experience, with no success - but to be fair ECE did actually respond in a timely manner and according to instructions.
Please, people should stay away from these evil people, they are not a good evaluation company. They will destroy your academic Credentials/degree in one day, after making a lot of efforts to order your credentials from abroad. They don’t do research about someone institution and course/subject. In evaluation docs they will not even mention the name of your school because they don’t research and they don’t care. They don’t know what they are doing. They take people credential as nothing and they will destroy your future and claiming that they are right. Please, please, please don’t waste your time and money and resources to help them condemn your academic degree instantly just in a day in their so-called evaluations. They are nasty and horrible and nightmare. They are malicious. Please, stay away. I warn you sternly unless you want to damage your future and their customer and communication is 0. This company ECE don’t suppose to be a NACES member because they are bad egg and wolf in the sheep cloth. They will discriminate your school and say horrible things about it and school you applied will easily believe them.
So it does take full five work days to generate a valid report, as stated on their website. BUT what they won't tell you is that, they responded extremely slow on mails. They required an official transcript from my previous Univ. to do the evaluation. They did not process the package until I contacted the agent after the mail had arrived over a week! (the first time contact they stated the packaged had not arrived. The next day when I get back to them again they said it just arrived :))Finally, after over a month, a valid report was generated. The electronic report, unfortunately, cannot be submitted to any institute as it is FYR only. And you have to wait for a mailed one. AGAIN, they stated that they sent out the item to USPS on Friday, but now on Tuesday, it is "label created, awaiting item" on USPS. And don't forget you are charged additionally for the mailing service!Conclusion: avoid this company as much as you can. Otherwise, expect two months to get your service done. First time ever in my life to waste ten minutes on a review. But it is nothing compared to almost two months of waste on this ridiculous service for only a valid certificate.
took them a month to get back to an associate of mine, and they gave the bare minimum - basically admitting that after a month they could not provide the official translation of her previous education (from French to English). The only positive highlight is that they didn't have the gall to believe they deserved the pay for the time they wasted and issued a refund. She only had to pay $15 for the useless piece of paper they produced.
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